1. This Web Portal can be used by Indian citizens to file online application as well as first appeal under the Right to Information. The payment of the prescribed fees can also be made online on this portal.
  2. At present, an applicant who desires to obtain any information under the RTI Act can make an application through this Web Portal to the following Departments of Pune Metropolis.

    List of Departments

    • Spatial Planning and Ease of Doing Business
    • Development, Control and Promotion
    • Infrastructure Economic Growth
    • Private and Foreign Direct Investment
    • Center of Excellence
    • Market Behavior
    • Operations and HR Management
    • Resource Management
    • Fire Service
  3. At present the facility of the online filing of RTI application is available only for the Mantralaya departments and departments outside Mantralaya will be taken up in subsequent phases.
  4. On clicking at "Submit Request", the applicant has to fill the required details on the page that will appear.
    * The fields marked are mandatory while the others are optional.
  5. The text of the application may be written in the prescribed column. At present, the text to be entered in the prescribed column is limited to 150 words only.
  6. In case an application contains more than 150 words, it can be uploaded as an attachment, by using column "Supporting document".
  7. After filling the first page, a Non-BPL applicant will be directed to the Payment Page on the portal. The applicant then has to click on "Make Payment" to make payment of the prescribed fee.
  8. The applicant can pay the prescribed fee through the following modes:
    i. Internet banking;
    ii. ATM cum Debit Cards
    iii. Credit Cards (Master/Visa)
  9. Fee for making an application is as prescribed in the RTI Rules, 2012.
  10. After making payment, an application will be finally submitted and a unique registration number would be generated which will be sent to the applicant by SMS and email and can be referred by the applicant for future references.
  11. No RTI fee is required to be paid by any citizen who is below poverty line as per RTI Rules, 2012. However, the applicant must attach a copy of the certificate issued by the appropriate government in this regard, along with the application.
  12. The application filed through this Web Portal would reach electronically to the "Nodal Officer" of concerned Department, who would transmit the RTI application electronically to the concerned State Public Information Officer (PIO).
  13. In case additional fee is required for representing the cost for providing information, the PIO would intimate the applicant through this portal. This intimation can be seen by the applicant through Status Report or through his/her e-mail alert.
  14. For making an appeal to the first Appellate Authority, the applicant has to click at "Submit Appeal" and fill up the page that will appear.
  15. The registration number of original application has to be used for reference.
  16. As per RTI Act Rules for Pune, fee of Rs 20 has to be paid for first appeal.
  17. At present, an applicant/the appellant can see the following status :
    (i) Application filed on.
    (ii) Additional fees, if required.
    (iii) Appeal filed on.
    (iv) Replied on.
  18. The applicant/the appellant should submit his/her mobile number to receive SMS alert.
  19. All the requirements for filing an RTI application and first appeal as well as other provisions regarding time limit, exemptions etc., as provided in the RTI Act, 2005 will continue to apply.

  I have read and understood the above guidelines.